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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Don Wessel

Don Wessel

November 1, 2024

5  out of  5
rating by Don Wessel
"We worked with Aaron and the knowledge and information he shared was very helpful. I look forward to working with him more. Highly recommended!"
We responded:
"Thank you for your review, Don! I'm so glad to hear Aaron was able to help you out."
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T Flow

October 3, 2024

1  out of  5
rating by T Flow
"Constant junk mail I don't even live in New Braunfels."
We responded:
"Dear T Flow, Thank you for taking the time to share your concerns about the junk mail you have been receiving. As a State Farm agent, we strive to provide excellent service to all our customers, and we regret any inconvenience this may have caused. Please accept our apologies for the unwanted mail you have received. We understand how frustrating it can be to receive mail that is not relevant or applicable to your current situation. We want to assure you that your feedback has been noted, and we will make every effort to rectify the situation. To ensure that you no longer receive any unnecessary mail from our office, we kindly ask you to provide us with your contact information, including your full name and address. Once we have this information, we will update our records accordingly and remove you from any mailing lists that may be causing the issue. We appreciate your understanding and patience as we work towards resolving this matter. If you have any further questions or concerns, please do not hesitate to reach out to our office directly. We are here to assist you and ensure that your experience with State Farm is a positive one. Thank you again for bringing this matter to our attention. Sincerely, Trey Vavra, State Farm Agent"
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Josh Martinez

October 1, 2024

5  out of  5
rating by Josh Martinez
"Peyton Hill not only provided amazing customer service during my time of support but also relayed thorough explanations."
We responded:
"Josh, thank you for the review! I'm so glad to hear Peyton was able to help you out. We look forward to serving you with your auto insurance! "
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Hector Lazaro

September 30, 2024

5  out of  5
rating by Hector Lazaro
"Aaron Wessel Helped me to get me and my family at the lowerst rate possible for 3 cars and renters insurance. His customer servuce was off the charts he gave me verious different quotes at his own time expense and set me up yo switch my insurance provider smoothly and efficiently. This was a very easy non stressful experience unlike other insurance companies i have dealt with."
We responded:
"Thank you for your positive review regarding the assistance provided by our employee, Aaron Wessel. We appreciate your feedback and are thrilled to hear about the exceptional customer service and the smooth process you experienced in switching your insurance provider. Aaron's dedication to finding you the lowest rates for your three cars and renters insurance, along with his provision of various quotes at his own time and expense, truly exceeded your expectations. We will be sure to recognize Aaron for his outstanding efforts and exceptional service. Thank you for choosing our insurance services, and we look forward to serving you and your family in the future. Best regards, Trey"
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2 Rivers Tax Preparation, LLC Remote Tax Preparation Services

September 30, 2024

5  out of  5
rating by 2 Rivers Tax Preparation, LLC Remote Tax Preparation Services
"Good job Trey. Thank You."
We responded:
"Z - thank you for the opportunity to serve you with your auto insurance needs!"
Profile photo of Cody Corbett

Cody Corbett

September 30, 2024

5  out of  5
rating by Cody Corbett
"Great customer service! Peyton was very knowledgeable and informative."
We responded:
"Cody, I'm so glad to hear Peyton was able to help you with your auto and homeowners' insurance! We look forward to serving you!"
Profile photo of Aliyah Ann Q

Aliyah Ann Q

August 27, 2024

5  out of  5
rating by Aliyah Ann Q
"Aaron was great! I was able to switch over to my new insurance with ease and knowledge of everything I was stepping into!"
We responded:
"Thank you for the great review, Aliyah! I'm happy to hear Aaron was not only knowledgeable but was able to help you with you auto insurance. I'll be sure to pass your kind review to Aaron. We look forward to serving you!"
Profile photo of Tommy Lookingbill

Tommy Lookingbill

August 22, 2024

5  out of  5
rating by Tommy Lookingbill
"Talked with Trey, absolutely amazing guy! Super nice and personable, explained everything extremely well!"
We responded:
"It was a pleasure speaking with you Tommy! Thank you for the kind review!"
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Justin Brown

August 20, 2024

5  out of  5
rating by Justin Brown
"Katie was great at lowering my business insurance! Thank you mam!"
We responded:
"Justin, thank you for review. I'm so glad Katie was able to help you with your business insurance! I'll be sure to pass on your kind words. Thank you- Trey Vavra, Agent"
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Liliana Cepeda

August 19, 2024

5  out of  5
rating by Liliana Cepeda
"Trey is informative, responsive and helpful. I strongly recommend!"
We responded:
"Thank you for the review, Liliana! I'm so glad we were able to help you out. I look forward to serving you with your auto insurance! "
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Shena Meyer

August 6, 2024

5  out of  5
rating by Shena Meyer
"The team is great to work with. Super responsive, helpful and polite. We are new to Texas and the team has been great to work with."
We responded:
"Thank you for the review, Shena! So glad our team was able to make your transition to Texas as easy as possible. We look forward to serving you with your auto insurance!"
Profile photo of Jonathan Fortson

Jonathan Fortson

July 19, 2024

5  out of  5
rating by Jonathan Fortson
"This agency has been so helpful. The customer service is incredible. I will never go anywhere else!"
We responded:
"So glad we were able to help you out Jonathan! We look forward to serving you with your auto insurance needs. "
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Wendy Halbert

July 19, 2024

5  out of  5
rating by Wendy Halbert
"Very friendly office. Followed up on my quote. Highly recommend."
We responded:
"Wendy, thank you for the kind review and recommendation. Have a great weekend! "
Profile photo of JIM CORBETT

JIM CORBETT

July 19, 2024

5  out of  5
rating by JIM CORBETT
"Peyton Hill did an excellent job working with us on our P&C home and auto insurance quotes. He also explained life insurance to us and the importance of each type of policy. We were able to get great coverage at a great price to protect our family."
We responded:
"Jim, thank you for review. I'm glad to hear Peyton was able to help you with your home, auto, and life insurance. I'll be sure to pass your positive feedback to Peyton! "
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Jake Brady

July 19, 2024

5  out of  5
rating by Jake Brady
"Trey and Lindsey were helpful and always support my needs as a customer."
We responded:
"Thanks, Jake, for your review! Thank you for the opportunity to serve you and your family with your auto and home insurance. I'll be sure to pass on to Lindsey as well!"
Profile photo of Katherine Boone

Katherine Boone

July 19, 2024

5  out of  5
rating by Katherine Boone
"Trey was super helpful and friendly when I needed to switch my insurance to Texas after moving here! I had been super stressed about switching and getting my residency started, but he made it easy, guided me through the process, and took care of everything. Thank you so much!!!"
We responded:
"Katherine, thank you so much for taking the time to leave such a kind and positive review! It was an absolute pleasure assisting you with switching your insurance to Texas after your move. I completely understand how stressful it can be to navigate through the process of switching insurance and getting your residency started. I'm thrilled to hear that I was able to make the transition easier for you and provide guidance along the way. If there's anything else I can assist you with in the future, please don't hesitate to reach out."
Profile photo of Jesus Penaloza

Jesus Penaloza

July 18, 2024

5  out of  5
rating by Jesus Penaloza
"Aaron was very helpful at getting me the best quote he could"
We responded:
"Jesus, thank you so much for the kind review. I'm so glad Aaron was able to help you out with your auto insurance. I'll be sure to pass your review onto him. Thanks again- Trey "
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Andy Peredo

July 18, 2024

5  out of  5
rating by Andy Peredo
"Exceptional service! Aaron is a total professional"
We responded:
"Andy, thank you for the review. I'm happy to hear Aaron provided you with exceptional service. We look forward to serving you with your insurance!"
Profile photo of Brianna Celedon

Brianna Celedon

July 18, 2024

5  out of  5
rating by Brianna Celedon
"Trey Vavra and his team are amazing! I was able to speak to Aaron about my insurance needs and he was very helpful! After my phone call, I felt well informed about my various options and secure in my decisions. I will continue to seek out the efforts of this team and I'm excited to recommend them to others!"
We responded:
"Brianna, thank you for your review! I'm glad to hear that our team was able to assist you with your insurance needs. It's great that Aaron was helpful and provided you with the information you needed to make informed decisions about your auto insurance. I know he appreciate your recommendation, if you need any further assistance, feel free to reach out."
Profile photo of Aaron Zuzim

Aaron Zuzim

July 17, 2024

5  out of  5
rating by Aaron Zuzim
"Trey was extremely knowledgeable and offered many suggestions. We came to him for auto, home, and umbrella policies. He covered all issues completely and accurately. We also "met Jake.""
We responded:
"Thank you for the review! So happy we were able to help you guys save money on your home, auto, and umbrella insurance! "
Profile photo of Kendziora Wedding

Kendziora Wedding

July 13, 2024

5  out of  5
rating by Kendziora Wedding
"We spontaneously bought a car today. Trey and his staff went out of their way to update our insurance on the spot! On a Saturday no less! Amazing customer service."
We responded:
"Thank you so much for taking the time to leave us such a wonderful review! Happy to help you guys out, even on a Saturday😊. Providing exceptional customer service is one of our top priorities, and we are delighted that we were able to meet your needs. We truly appreciate your business and look forward to serving you again in the future."
Profile photo of Hunter Barker

Hunter Barker

July 12, 2024

5  out of  5
rating by Hunter Barker
"Trey rocks! He helped my wife and me find the perfect car and home insurance. Trey made everything easy to understand and went above and beyond to ensure we got the best coverage at a great value. His professionalism, knowledge, and genuine care made the entire process smooth and stress-free. Highly recommend Trey for all your insurance needs!"
We responded:
"Hunter, thank you for sharing your positive experience with Trey Vavra State Farm! I'm so glad we helped you and your wife find the perfect car and home insurance. If there's anything else I can assist you with, please let me know!"
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Morisa Garnhart

July 11, 2024

5  out of  5
rating by Morisa Garnhart
"Katie went above and beyond helping me set up my auto insurance. She explained the coverages as I wasn't familiar. She also helped me choose the best option for my family. She definitely made the process of transferring agencies simple. :)"
We responded:
"Morisa, thank you for your review! I'm glad to hear that Katie provided exceptional assistance in setting up your auto insurance. It's great to know that she took the time to explain the different coverages and helped you make an informed decision that best suits your family's needs. I'll make sure to pass on your kind words to Katie. If there's anything else I can assist you with, please let me know!"
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Kevin Miller

July 11, 2024

5  out of  5
rating by Kevin Miller
"Had the pleasure of dealing with Katie with regards to my insurance policy. She is knowledgeable, helpful as well as kind. Highly recommend State Farm and Trey Varva. Katie was a fantastic hire by Trey and State Farm!"
We responded:
"Thank you for taking the time to leave a review, we truly appreciate it! We are thrilled to hear that your experience with Katie and our team at State Farm has been nothing short of exceptional. We strive to hire knowledgeable and helpful professionals like Katie who are dedicated to providing top-notch service. We are delighted to have earned your recommendation and look forward to continuing to assist you with your insurance needs. Thank you for choosing Trey Vavra State Farm!"
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Sharice Smith

July 10, 2024

5  out of  5
rating by Sharice Smith
"Thank you Katie B for your professionalism and thorough throughout the process!"
We responded:
"Sharice thank you for the review. I'm so glad to hear Katie took great care of you for your insurance needs! We look forward to serving you. "