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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicholas Jones

September 2, 2026

5  out of  5
rating by Nicholas Jones
"Aaron was a big help in getting our policies set up for our new home. Made the buying process simple! 10/10 recommend!"
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A Google User

August 26, 2026

5  out of  5
rating by A Google User
"I highly recommend Trey Vavra from State Farm! He is the best State Farm Insurance Agent. They saved me almost $100 a month compared to my previous auto insurance, while actually giving me more coverage. Everyone was so helpful and made the process easy and stress-free. Their customer service is excellent, and they truly made me feel like they were glad to help. I’m very happy I switched to State Farm and would definitely recommend them to anyone looking for great coverage and great service!"
We responded:
"Thank you so much for the incredible review and recommendation! We’re thrilled that our State Farm team could help you save nearly $100 a month on your auto insurance while finding coverage that better fit your needs. We know comparing car insurance quotes and switching insurance companies can feel overwhelming, so it’s great to hear that our team made the process quick, easy, and stress-free. Providing responsive customer service and making it easy to reach a knowledgeable insurance agent is incredibly important to us. We truly appreciate you choosing Trey Vavra State Farm and trusting our team with your insurance needs!"
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Jacob Mendoza

August 26, 2026

5  out of  5
rating by Jacob Mendoza
"Aaron with State Farm was extremely helpful throughout the entire process. He took the time to answer all of my questions, explain everything clearly, and make sure I understood my options without ever making me feel rushed. He was responsive, knowledgeable, and easy to work with. I really appreciate the level of customer service he provided and would definitely recommend Aaron to anyone looking for help with their insurance needs!"
We responded:
"Thank you so much for the wonderful review and recommendation! We’re glad Aaron was able to make the insurance process easy and take the time to clearly explain your options and answer all of your questions. Providing knowledgeable, responsive, and personalized service is exactly what our State Farm team strives for. We truly appreciate you trusting our agency with your insurance needs and look forward to being here whenever you need us!"
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Cassandra V

August 25, 2026

5  out of  5
rating by Cassandra V
"So fast, honest, and kind. I recommend 10/10 times! They talked me through exactly what I needed and there were no bad questions! Appreciate all the help as I explored my auto insurance options. I compared everyone around and they hands down offered the best for our family!"
We responded:
"Thank you so much for the 10/10 recommendation! We’re thrilled our State Farm team could make exploring your auto insurance options simple, honest, and stress-free. We believe there are no bad questions when it comes to understanding your car insurance coverage, and we’re always happy to take the time to walk through the options. It means a lot that you compared insurance options and chose our agency to help protect your family. We truly appreciate your trust and look forward to being here whenever you need us!"
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Julianne Cary

August 24, 2026

5  out of  5
rating by Julianne Cary
"Aaron has been great! The company sent me a wonderful hand written thank you card. Looking forward to being a customer."
We responded:
"Thank you so much for the kind review! Aaron and our entire State Farm team truly appreciate the opportunity to help with your vehicle insurance. We’re also glad you enjoyed the handwritten thank-you card! Providing personal, friendly customer service is very important to our agency, and we look forward to taking care of you for many years to come. Thank you for choosing our State Farm agency!"
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Andrea Johnston

August 21, 2026

5  out of  5
rating by Andrea Johnston
"Avery was super helpful when I couldn’t get my link to work correctly. She handled it right away and followed up with a confirmation via text"
We responded:
"Thank you for the great review! We’re so glad Avery was able to quickly help get everything taken care of and follow up to make sure you were all set. Our State Farm team takes pride in providing responsive, friendly customer service and making insurance as easy as possible. We truly appreciate you choosing our State Farm agency!"
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Karen Johnston

August 21, 2026

5  out of  5
rating by Karen Johnston
"Avery made this whole experience super easy, and what a pleasant surprise to get money back! Love my State Farm people!"
We responded:
"Thank you so much for the kind words! We’re glad Avery made the experience easy and helped make the outcome an even better surprise! Our State Farm team loves helping our customers with their insurance needs and making sure they have a great experience along the way. We truly appreciate your trust and are grateful to have you as part of our State Farm family!"
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Con Eva

August 20, 2026

5  out of  5
rating by Con Eva
"Since i started using their services for like a year now, i've felt well taken care of. Even just a simple call like needing insurance info. They're pretty quick in responding and sending me the documents that i need. And also informing me on my upcoming renewal and making sure that they've done everything to help me lower my payment and saves me money. Thank you so much for everything that you do! You've done an excellent job to all your clients. Keep it up!"
We responded:
"Thank you so much for your kind words and for trusting our State Farm office with your insurance needs! We’re so glad to hear that you’ve felt well taken care of and that our team has been responsive and helpful with your documents, renewals, and finding ways to help you save. We truly appreciate your business and your support. It’s a pleasure having you as part of our Trey Vavra State Farm family:)"
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abigail Samaniego

August 20, 2026

5  out of  5
rating by abigail Samaniego
"Aaron and his team are truly helpful I was previously turned down by another branch at State Farm just because I didn’t bundle which was crazy.
Aaron ensured me he would take care of me no matter what and he did !!!! He was so nice and very Thorough. Him and his team make me feel so welcomed."
We responded:
"Thank you so much for the kind words and for trusting Aaron and our State Farm team with your insurance needs! We’re glad we could help you find the right coverage and make the process easy and welcoming.

We believe every customer deserves thorough, personalized service—whether you’re looking for auto insurance, home insurance, renters insurance, or other State Farm coverage. Aaron and the entire team truly appreciate your business and look forward to being here whenever you need us. Thank you again for choosing our State Farm agency!"
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Sara Paredez

August 11, 2026

5  out of  5
rating by Sara Paredez
"Danielle was very professional, kind and patient while answering all my questions and guiding me through the entire process. I would highly recommend anyone in the community to give State Farm a call for a quote on their vehicles. Thank you State Farm for a wonderful experience and customer service."
We responded:
"Thank you so much for the wonderful review! We’re glad Danielle was able to answer all your questions and make the auto insurance process easy and comfortable. Our State Farm team takes pride in helping our community find the right vehicle insurance coverage while providing friendly, professional service. We truly appreciate your recommendation and thank you for trusting us with your insurance needs!"
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ashton lee

August 7, 2026

5  out of  5
rating by ashton lee
"Great customer service!"
We responded:
"Thank you for the 5-star review! We truly appreciate your support and are grateful you chose our State Farm team for your insurance needs."
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Neel McGovern

August 7, 2026

5  out of  5
rating by Neel McGovern
"Awesome service"
We responded:
"Thank you for the 5 stars! We appreciate your trust in our team and look forward to being here whenever you need help with your insurance coverage."
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KAREN WHITE-HENDRICKSON

August 7, 2026

5  out of  5
rating by KAREN WHITE-HENDRICKSON
"Received great customer service from this office!! Highly recommend!!!"
We responded:
"Thank you for the 5 stars! We’re grateful you chose our team for your insurance needs and appreciate the opportunity to serve you. We’re always just a call or message away!"
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Catherine Pederson

August 7, 2026

5  out of  5
rating by Catherine Pederson
"Great staff! So easy to work with."
We responded:
"Thank you for the 5 stars! Our team takes pride in providing friendly, helpful service for your auto, home, and other insurance needs. We appreciate your support!"
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Amy Pinter

August 5, 2026

5  out of  5
rating by Amy Pinter
"Great customer service! Very helpful and informative! Highly recommend!!"
We responded:
"Thank you so much for the 5-star review and recommendation! We’re glad our team could provide helpful, informative service while assisting with your life insurance needs. We truly appreciate your trust in our State Farm team and look forward to being here whenever you need us!"
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Josh Pinter

August 5, 2026

5  out of  5
rating by Josh Pinter
"I called into the office to get a quote for my vehicles, and the receptionist, Avery, was extremely nice and helpful! They're definitely getting my business!"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear Avery made such a great first impression and was helpful with your auto insurance quote. Our State Farm team is committed to making the process of finding the right vehicle coverage easy and welcoming. We truly appreciate the opportunity to earn your business and look forward to taking great care of you!"
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Bob Myers

August 5, 2026

5  out of  5
rating by Bob Myers
"Aaron was great to work with, recommend using his services"
We responded:
"Thank you for the review!"
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Lauren Elizabeth

August 5, 2026

5  out of  5
rating by Lauren Elizabeth
"Avery is the best! Highly recommend using her!"
We responded:
"Thank you, Lauren, for the review! We agree Avery is awesome! Our team looks forward to serving you with your insurance needs in New Braunfels."
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M R

August 3, 2026

5  out of  5
rating by M R
"Great experience, Aaron made getting Insurance easy and the price was great!"
We responded:
"Thank you for the great review, MR! So glad to hear Aaron was able to take care of your auto insurance needs. We look forward to serving you!"
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Jeff Brashear

July 30, 2026

5  out of  5
rating by Jeff Brashear
"Aaron was super easy to work with getting my policies swapped over from my old insurance company. Made me feel reassured that someone great like him is looking after his clients insurance needs."
We responded:
"Thank you for the great review, Jeff! So glad to hear Aaron was able to take care of your insurance needs. We look forward to serving you!"
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Jorge Jaimes

July 22, 2026

5  out of  5
rating by Jorge Jaimes
"Phenomenal first time experience! It's my first working with this insurer and so far everything has been great, trey worked with me and explained all the details of what to expect on the insurance and was very friendly."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear you had a phenomenal first experience with State Farm. I'm glad we were able to walk you through everything and make the process clear and comfortable. We truly appreciate your trust—welcome to Trey Vavra State Farm!"
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Rose Marie Robledo

July 16, 2026

5  out of  5
rating by Rose Marie Robledo
"Aaron was very professional in how he handled my vehicle insurance and made sure it was affordable in my budget. He honestly cared and made sure I was happy before I signed any paperwork. I highly recommend him for anyone's insurance needs."
We responded:
"Hi Rose, thank you so much for the wonderful review! We’re thrilled to hear that Aaron was professional, helped you find coverage that fit your budget, and made sure you felt confident before signing anything. Your recommendation means a lot to us—thanks again for choosing Trey Vavra State Farm!"
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Braydon LeClear

July 10, 2026

5  out of  5
rating by Braydon LeClear
"Katie did a great job helping me understand what I should look for, and even helping me get the best deal I could get. She was very sweet and patient!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear Katie did a great job helping you understand your options and find the best deal. We truly appreciate your kind words about her. she works hard to make sure you feel confident every step of the way. Thanks again for choosing us for your local insurance needs!"
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ALOYISIUS L

July 8, 2026

5  out of  5
rating by ALOYISIUS L
"Trey is amazing agent"
We responded:
"Thank you for your review and trust! Our team is looking forward to serving your family:) "
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Larry Chartier

July 7, 2026

5  out of  5
rating by Larry Chartier
"Katie was absolutly amazing, while we where starting the quote, I asked her to give me some time because I had a family emergency and she waited until I called her back a few days later, she did not pressure or try to waste time."
We responded:
"Thank you for the wonderful review! We’re so glad Katie could help while you were starting your quote. We also appreciate you sharing that she was patient and gave you the time you needed during a family emergency—without any pressure. We’ll be sure to pass your kind words along to Katie!"